Dear Leehyunjung,
Thanks for your inquiry.
If the Antelope Canyon tour is cancelled due to rains, tour guide can refund the admission fee to customers or the tour guide may also adjust the itinerary and might take customers to other scenic spots.
Best Regards,
Yuki
Customer Service Rep
Dear Trina,
Thank you for the inquiry.
The tour will go out to the Grand Canyon National Park, but will not include the Antelope Canyon in its travel itinerary.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, and then click on "BOOK NOW". After that you will be processed to checkout.
Best Regards,
Keyven
Customer Service Rep
Hello, I am considering visiting the Canyon and take this trip on November, 11th, I wanted to ask where can I find the list of hotels in Phoenix that you have a pick-up so that I know where to book my nights and also at that period of the year (Early November) is it common to be cold? How is the temperature? Thank you!
Dear Ina,
Thank you for your inquiry.
We are unable to provide a list of hotel as we will arrange pick ups in a hotel in central Phoenix or airport area in Phoenix where all passengers can met to join the tour.
This will allow for less time wasted on pick up in different hotels.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Please reply to this email or call us at 1-866-933-7368 (US & Canada) or 1-626-389-8668 (International) if you have further questions.
Our hours of operation are: 24 hours a day, Monday~Sunday, Pacific Standard Time.
Best Regards,
Cristal
Customer Service Rep
Hi,
We (2 persons) are interested in making this one-day bus tour to the grand canyon from Las Vegas on this november 1st.
But we are residing in the Residence Inn Marriott, 5875 Dean Martin Dr, Las Vegas.
How can we meet for the departure place?
Thanks
Kuo-Chang
Hello Kuo Chang,
You will have to arrange your own transportation to the Bellagio which is the closest pickup point offered to your hotel:
Pickup Time: 5:20 AM - 6:30 AM
Bellagio Hotel and Casino
3600 S Las Vegas Blvd, Las Vegas, NV 89109, USA.
Thank you for your inquiry.
Best Regards,
Steve
Customer Service Rep
**Admission, Hotel Pick-up, & Lunch Included**
What admission are you referring to? Entrance fee to Skywalk?
What are the extra entrance fee excluded in this tour?
Dear Foo,
This package includes the Admission To Grand Canyon West and the admission to Skywalk. It will also include Las Vegas Strip major hotel pick-up and drop-off, ground transportation, lunch and professional tour guide,
This tour will not include the Service Fee for tour guide/bus driver that's a minimum of USF $8 per day, per person.
Thank your for your inquiry.
Best Regards,
Jackie
Customer Service Rep
Dear Desyanti,
Thank you for your inquiry.
The admission to the theme park option will get added to the price once you book. Please make sure to select the option you wish from the drop down menu. The price will be listed in the description.
Thank you.
Best Regards,
Brock
Customer Service Rep
Dear Myrna,
This Italian lunch buffet is included in the tour package. For more details of what the package includes and excludes please see below.
Package Includes:
Professional Guide/Driver
Hotel Pick-up/Drop-off from most Las Vegas Strip or Downtown Hotels
Transportation in Air Conditioned Bus
Breakfast snacks
Bottled water
Italian Lunch Buffet
Grand Canyon National Park Admission
Package Excludes:
Helicopter Ride (Optional Upgrade)
Personal Expenses
Tips
Please reply to this email or call us at 1-866-933-7368 (US & Canada) or 1-626-389-8668 (International) if you have further questions.
Best Regards,
Mariella
Customer Service Rep
Dear Sir, referring to your reply below:
The buy 2 get 1 free pricing applies when you have 3 travelers booked in 1 room.
Price for double/triple/quadruple occupancy also applies when two/three/four people stay in one standard hotel room.
Currently, the total price for 4 adults in one room will be USD $660.00.
We have 4 travellers in 1 room. So?
Dear Foo,
Thank you for your inquiry.
The price for a reservation with 4 travelers in 1 room will only be $660.00 without the helicopter tour option.
Please reply to this email or call us at 1-866-933-7368 (US & Canada) or 1-626-389-8668 (International) if you have further questions.
Best Regards,
Mariella
Customer Service Rep
Hi again,
Regarding the luggage, I have standard 55x40x20cm.
I will have it only LA - Las Vegas and Las Vegas - LA, not during the tours to canyons.
Does it fit?
Thank you in advance!
Agnese
Dear Agnese,
Thank you for your inquiry.
The size of your standard luggage will fit under the bus compartment.
Please reply to this email or call us at 1-866-933-7368 (US & Canada) or 1-626-389-8668 (International) if you have further questions.
Best Regards,
Mariella
Customer Service Rep
Dear Evelyn,
This tour departs from the meeting point in Los Angeles in the morning. If you want to flight in to take the tour on the same day, we suggest you book flight arriving at LAX 3 hours prior to your meeting time.
Thank you for your inquiry.
Best Regards,
Sam
Customer Service Rep